How much will your services cost?
Each job varies and the cost will depend on various factors, such as, the type of issue occurring, the severity of the problem, the tools required to fix a clog and so on. To get the most accurate estimate on how much services will cost, it is best to contact DOC DRAIN directly with an explanation of the problem.
How long will it take to fix?
The amount of time your service call will take depends on how minimal or severe the issue is. Contacting DOC DRAIN directly with an explanation of the issue will provide you with the best estimate on how long a service call will be. DOC DRAIN will always give you updates on the length of the process throughout the service call.
How will you clear my drain?
DOC DRAIN will use professional grade tools to clear your drain. The tools being used on the job will depend on the issue that is occurring. DOC DRAIN is prepared with a wide range of tools and techniques to assist in resolving the problem.
How will an electric drain snake clear my pipe?
The electric drain snake is a motorized tool that works by twisting the drain cable through the pipe. As the cable twists it collects and breaks apart any obstructions in the pipe.
Why do you need to use the high-pressure water jetter?
The high-pressure water jetter may need to be used in certain circumstances when there is a high volume of grease and/or debris trapped in the line.
Why do I need a TV camera pipe inspection?
DOC DRAIN could recommend a TV camera pipe inspection if there is suspected breaks, fractures or collapses in a drain line. Feeding a cable through your pipe with a small camera at the end performs the inspection. The live video of the interior of your pipe is seen on a monitor. DOC DRAIN will review the inspection with you. If there is an issue found during the inspection, DOC DRAIN will provide you with the proper repair recommendations and will be available to answer any questions and concerns you might have.
What will you do if there is flooding?
The first objective if flooding has occurred is to pump it out. DOC DRAIN is equipped with the necessary tools to perform pump outs. Once the pump out is finished DOC DRAIN will either work on clearing the line if you have a clog and/or assessing as to whether the flooding was storm or waste related.
Why am I having an issue with a clogged drain?
DOC DRAIN will always find the reason for a clogged drain and will review it with you at the end of every service call. The reason for a clog varies depending on each situation. Some common reasons for clogs are debris, non-flushable items, grease, tree root obstructions and toilet paper.
How can I prevent this issue in the future?
Some issues that are encountered with a clogged drain could be preventable, however, other issues are unavoidable and are a result of average day-to-day use. At the end of each service call DOC DRAIN will review the reason for the issue as well as preventive measures for the future.
Do you offer scheduled maintenance?
DOC DRAIN offers scheduled maintenance plans for problem lines and prevention. Maintenance plans are catered around each specific circumstance. For more information on scheduled maintenance and setting up your scheduled service, please call DOC DRAIN directly and speak with a specialist.
Do you offer guarantees on your work?
DOC DRAIN offers guarantees on the majority of services completed. Call DOC DRAIN directly for more information on our guarantees or regarding any questions you may have.
What regions do you cover?
DOC DRAIN serves Westchester and Putnam County, New York.
WESTCHESTER COUNTY
Ardsley Bedford Briarcliff Manor Bronxville
Buchanan Cortlandt Croton-on-Hudson
Dobbs Ferry Eastchester Elmsford Greenburgh
Harrison Hastings-on-Hudson Irvington
Katonah Larchmont Lewisboro Mamaroneck
Mount Kisco Mount Pleasant New Castle
North Castle North Salem Ossining Peekskill
Pleasantville Port Chester Pound Ridge Rye
Rye Brook Scarsdale Sleepy Hollow
Somers Tarrytown Tuckahoe
White Plains Yorktown
PUTNAM COUNTY
Carmel Brewster Cold Spring
Kent Nelsonville Patterson
Philipstown Putnam Valley Southeast